1. Introduction

Alpha Xpress USA ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you use our website and logistics services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Data: Sender and receiver names, physical addresses, email addresses, and phone numbers.
• Logistical Data: Itemized cargo packing lists, declared values, and shipment tracking numbers.
• Compliance Data: Passport or National Identity Card (NIC) numbers required for Sri Lanka Customs clearance.

3. How We Use Your Information

The information we collect is strictly used for the following purposes:

• Processing, tracking, and delivering your shipments safely.
• Submitting mandatory declarations to United States Customs and Border Protection (CBP) and Sri Lanka Customs.
• Communicating with you regarding pickup scheduling, transit updates, delivery statuses, and invoices.
• Improving our customer service and optimizing our website performance.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. Data is only shared with trusted third parties necessary to execute our logistics services, including:

• Ocean and Air freight carriers handling the physical transport.
• Authorized Customs House Brokers acting on our behalf in Sri Lanka.
• Government regulatory bodies in the USA and Sri Lanka to comply with international trade laws.

5. Data Security & Retention

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at info@alphaxpressusa.com.

Last Updated: April 2026

1. Acceptance of Terms

By using the services provided by Alpha Xpress USA, you agree to be bound by these Terms of Service. These terms govern the transportation of goods from the USA to Sri Lanka.

2. Service Description

Alpha Xpress USA provides freight forwarding, consolidation, and logistics services. Delivery times provided are estimated and not guaranteed.

3. Prohibited and Restricted Items

Customers are strictly prohibited from packing or shipping the following items:

• Hazardous materials, flammables, explosives, or corrosive substances.
• Firearms, ammunition, or weapons of any kind.
• Illegal narcotics, controlled substances, or unprescribed medications.

Failure to declare restricted items may result in confiscation by Customs, heavy fines, and termination of services.

4. Customs, Duties, and Taxes

Alpha Xpress provides freight forwarding and facilitation of customs clearance. However, the recipient is ultimately responsible for any import duties, taxes, or levies imposed by Sri Lanka Customs.

Last Updated: April 2026

Comprehensive Ocean Logistics

Alpha Xpress USA specializes in providing expert International Ocean & Air freight forwarding services to companies large and small. We are an integral part of our clients' export/import departments, offering custom-tailored Sea & Air freight logistics solutions for a wide variety of cargo.

Ship all types of containers, from less than container loads to 20′, 40′ & 40HC and refrigerated containers. Alpha Express USA (APX) offers highly personalized roll-on/ roll-off (RO/RO vessel) services for cars, trucks, and boats. Our ocean shipping experts are available to provide you with fast quotes to all destinations across the globe, no place is off limits to APX!

Our staff is known for its extensive experience in handling many types of ocean & Air shipments. We are leading project cargo specialists with expertise in handling extremely difficult and large-scale freight to remote destinations. From imports to the USA to exports across the globe, experience the most personalized logistics solution in the world with APX Ocean freight.

Key Benefits:

• Flexible Sizing: We can handle any size of boxes but highly recommend boxes under 10 Cubic feet so we can deliver your cargo securely.
• FCL & LCL Options: We offer both Full Container Loads (20ft and 40/40HC) and less-than Container Loads.

Expedited Global Shipping

Alpha Xpress USA (APX) provide door-to-door service to major metropolitan areas around the world. When the customer needs some emergency international shipping, we offer some special service of air freight solutions to deliver customer’s goods via the fastest possible way of shipping. First we understand the customer’s specific needs and then we proceed with our service to match the customer’s shipping requirements. We provide a wide range of services to our customers and aim at increasing their productivity and profitability through our services.

APX specializes in providing expert international air freight forwarding services to companies large and small. We are an integral part of our clients' export departments, offering custom-tailored air freight logistics solutions for a wide variety of cargo. From small express shipments to large scale projects, our air cargo division is well equipped with the latest software and a large network across the globe, assuring your shipments are handled with optimal care.

Hassle-Free Processing

Navigating international trade and customs regulations can be highly stressful. Alpha Xpress completely removes that burden. Our specialized team handles all the paperwork, ensuring your cargo enters Sri Lanka without unnecessary delays.

Key Benefits:

• Direct Bonded Routing: Secure routing of all shipments directly to the Sri Lankan bonded warehouse.
• Low warehouse charges: We pride ourselves on transparency; there are no unexpected warehouse storage fees upon arrival.
• Expert Documentation: We handle all necessary USA export paperwork and Sri Lankan import declarations.
• Duty Assessment Assistance: We guide you through the process to ensure you understand standard duties applied by Sri Lanka Customs.

Dedicated Relocation Assistance

Personal effects constitute privately owned items. These can be personal or household items, such as furniture, amassed clothing, jewelry, etc. If you need to move your personal effects shipped, APX can help.

Alpha Express USA (APX) has a variety of freight shipping options for estate and residential shippers who need to ship personal items. We have an extensive network of companies capable of providing expert care in shipping your personal effects. We can perform inside pickups, packaging assistance, and white glove service to ensure your personal effects are handled with the utmost care.

Secure Container Freight Station

Strategically located in Carteret, New Jersey, our newly launched bonded Container Freight Station (CFS) and general cargo warehouse are designed to support air and ocean freight operations across the New York/New Jersey port region. Led by industry veterans with over 70 years of combined logistics and CFS expertise, our facility is built on a foundation of operational excellence and regulatory compliance.

Our Ocean Container Freight Station (CFS) services are built to support import and export LCL programs with precision, compliance, and speed. From our bonded facility in Carteret, NJ, we serve as a critical link in the ocean freight supply chain for NVOCCs, freight forwarders, and shippers nationwide.

Our Ocean CFS Capabilities Include:

• Drayage coordination from major NY/NJ terminals to our facility
• Bonded deconsolidation and export consolidation services
• Detailed freight inspection, with photo documentation and OS&D reporting
• HAZMAT handling in full compliance with DOT and CBP regulations
• Seamless support for specialized cargo, including high-value, oversized, or regulated goods

Through our strong relationships with rail providers and gateway partners, we offer access to a robust IPI (Inland Point Intermodal) network that ensures nationwide cargo movement to and from any major U.S. city. With a focus on regulatory compliance, operational transparency, and customer-centric service, we are your trusted Ocean CFS partner at the Port of New York and New Jersey.

Nationwide Transport

Alpha Express USA (APX) brings experience over 30 years and we are ready to move your cargo from any origin to the destination. Whether it’s FTL or LTL, we will move your cargo safely & efficiently.

We are known for our cost effectiveness. We are running exclusively for 24 hours in order to give a speedy service to our customers who insist on delivering cargo from origin to destination in shortest possible time. We are equipped with vehicles to suit your distribution needs, we are equipped with trucks, flat beds & rails to offer a better service to the customers.

Heavy Lift & Oversized Cargo

Alpha Express USA (APX) can provide shipping services for overly large size cargo to ports or any destination worldwide. We handle shipments which contain complex components such as over-sized or heavy lift items. These special shipments require individual transport planning from port to port.

Moving oversized and heavy project-related items often requires careful planning and special modes of transport. At Alpha Express USA (APX), our project cargo specialists work with you from start to finish to ensure your cargo is moved safely and efficiently from origin to destination.

Our project cargo services include:

• Specialized crating such as heat-shrink wrapping, boxing and skidding
• Vehicle transport for cars, trucks, buses, tractors, heavy equipment and oversized wheeled cargo via our ro/ro (or roll-on roll-off) service
• Flat rack and open top containers for out-of-gauge (OOG) cargo
• Break bulk shipping for large, heavy goods that don’t fit into containers and must be loaded and transported individually on a skid or pallet
• Rigging and crane service to safely raise and lower oversized cargo
• Vessel charters for extremely large or heavy freight
• Heavy-haul trucking via a large network of less-than-truckload (LTL) and full-truckload (FTL) carriers
• Rail transportation and route-specific surveying
• Customs clearance and permit applications

Reliable Logistics Services

We provide years of experience delivering shipment on time. Our professional staff works with you to ensure you receive the service you expect. Since our inception, we have been committed to providing quality service and accommodating each customer’s needs with value added solutions. Contact us for professional and reliable logistics services around the clock. We deliver your cargo timely and safely covering all continents by ocean, air, road and rail.

Based in New York – Commercial & financial capital of The USA, we are able to work with any port and airport in the USA very efficiently. We offer a complete range of logistical services such as in-gage and out-gage cargo, heavy lift cargo, warehousing, personal effects handling & clearance and also provide tailor-made logistical solutions at competitive prices.